Any hel If you were not using authentication, you were likely using the relay method which is based upon your IP being in the allowed list. Description-2. Sender Address: Should be the same as the Login User Name in SMTP General . Create a new user account and password for the MFP on the mail server. For a vulnerability scan be sure to select “Windows” in the Authentication section. Scan Sys (G) The mail contained an email address that the SMTP server could not find. Below is a step by step guide to add Email addresses for your scan to email option. The Scan to Email feature allows you to scan a document and send it directly to one or more email addresses as an attachment in an email message. If there are incorrect details, make changes as needed. Push the start button to begin scanning. Enter any authentication details to allow it to connect to your email server, this might not be needed, if it won’t connect try turning this off. E02100 or U02100. 3201 No SMTP authentication is found. I have 3 uni setting, normally, or is not related to the Scan to Email set up. - Confirm the time of the log file server matches the time from the E02100 or U02100. See Document ID: SO5194 for more information. We recommend connecting to mail. The internet is working. The Scan to E-mail is a function that transmits original data scanned on this machine as E-mail attachment. With local Authentication on, the machine is looking to use the user(s) name and password for the user that is trying to scan. Report. E02200 or U02200. ) This was found under System Settings > Image Send Settings > Scan Settings. Use COMMAND CENTER and register the SMTP server name and the host name correctly. I have tried a Yahoo and a Gmail account and get the same results. Operation failed because a connection is closed. Recently had trouble getting a Xerox VersaLink C7025 multifunction printer to Scan to Email correctly and found a couple solutions to the problem that I wanted to share. 4- Checked the box for SMTP authentication > user ID is the email address that I created (username@domain. Use Command center and register the SMTP server name and host name correctly. Set Sender Address to the _same_ email address as used for the Login User Name. Make sure to push the Black and White key If you're entering a raw IP address, choose the IPv4 option. If you need additional help to setup scan to email, try contacting Kyocera tech support. Overview. The issue might occur because of the operating system in use and whether the web client supports TLS 1. The network connection is busy. Additionally I have also entered Device userid and E-mail TX (SMTP) Enable Scan to Email Enable SMTP Server Address smtp. I've tested the SMTP Authentication and TLS settings using Toshiba eStudio printers , and works like a charm. Part of the appeal is that one is able to scan straight to an email address with it (apparently!). EWS > Properties > Connectivity > Setup > SMTP (Email) > Edit > SMTP Authentication. Creating your account only takes a few minutes. 1 (page 7), the necessary SMTP Authentication settings can be entered from the E-mail settings page. Sysadmin. • Check the SMTP/POP3 server. Fix issues with printers, scanners, and line of business applications that use Microsoft 365 or Office 365 to send email. The device is not connected to the network. Scan to email Office 365 - Kyocera Printer. 168), Authentication On, With Kyocera's PinPoint Scan application, scanning to your PC from your network connected MFPs becomes as easy as scanning from a desktop scanner but with the added speed and versatility Kyocera MFPs provide. 14. 2. In short: Create a dedicated user in Windows that Kyocera will use to connect to it, you can run netplwiz for quick access to user management. Use this account and password for SMTP Authentication. 4. Set SMTP Authentication and Sender Address to Use System Settings. Section 1 is you at the printer, Section 2 is anything, including the Test Configuration option in EWS that the printer sends without you at In this tutorial we show you how to setup Scan-to-E-mail using a Microsoft Office 365 email account with SMTP From the EWS, click the Scan tab. "Server says: 535 - Incorrect authentication data" error is usually related to the SMTP User Authentication details in your email settings. The SMTP/POP3 settings are incorrect. (I have the smtp set up) A … read more POTENTIAL PROBLEMS WITH RICOH SCAN TO EMAIL & OFFICE365. The maximum length of the sender address is 128 characters. com with known good password. Otherwise press E-mail Addr Entry and then E-mail address. GW MFPs have their own SMTP account settings. The GUI has options for POP and SMTP settings. Setting Date and Time Create the Scan to Network destination. Section 1 is you at the printer, Section 2 is anything, including the Test Configuration option in EWS that the printer sends without you at Can you telnet (using port 25) to your mail server from an IP on the same subnet and get the helo response? User Name and Password: Office 365 User Name and Passwordf. Only some models have this setting. If i test to any other email on the domain it fails, so dose addresses outside of the domain - the test fails. Sometimes you need to set up scan to email on your Kyocera copier or Kyocera All in One printer. ‘Login Account Name’ _____ (This can be the Key Operators email address login name. If your printer does not , contact your E-mail Service Provider ( ESP ) to see other available options. Prior to deploying an ISA server on our network all users were able to send documents by email using the scan to email function on these copiers. We added another mail server with Exchange 2010 and did away with the original mail server. Note: Scan to email is limited to the maximum size attachment that email can handle. If there is an error, you’ll need to confirm your settings and try again. Most scan to email issues stem from incorrect SMTP settings. com” as the SMTP Server Name ( without the “ marks) (6) Enter 587 as the SMTP Port Number (6) Change Authentication Protocol to On and Authentication as to Other (6) Set Sender Address to the _same_ email address as used for the Login User Name. I have had the same problem with the 4050. Good morning, I recently purchased a Kyocera FS-1035MFP and am trying to get it to scan to a folder on my PC/Laptop. Make sure to push the Black and White key To send email using my ISP, I have to authenticate using port 587, STARTTLS and the username and password supplied by the ISP. Common Fixes for Scan to Email. I used to be able to scan to email with my imagerunner 3025 from a different office. We just installed a new Color imageClass MF733CDW and configured it to scan to email, using the following settings: SMTP Server: smtp. We had them set up to use an SMTP server in conjunction with Microsoft Exchange 2003 to use the Scan to Email function. Configure SMTP Authentication Settings: Click on Edit in the Action column next to SMTP. Reboots will sometimes help but only briefly. All of them have the exact same configuration, what could be causing this? Thanks, Vic documents to yourself from a KYOCERA MFP. The device supports SMTP authentication services including CRAM-MD5, DIGEST-MD5, PLAIN and LOGIN. Is the correct authentication method set as the same as the destination computer? Check the settings on the server and client. If you check the logs on the Kyocera it says the email sent with no errors but if you check ESM the email message was never recieved by the SMTP server. You may also need to enter an email address for the Administrator before the machine will work as well. corp-kyocera@domain. Host name and folder name are specified in the Address Book. If you were not using authentication, you were likely using the relay method which is based upon your IP being in the allowed list. Incorrect Email Settings 1. Correct the protocol in the Network Settings via the the CCRX. When the user receives the email they can open, view, and save the attachment. Incorrect Gateway Settings 3. Since our provider requires an authentication for the SMTP server, I am not able to use this function anymore. Authenticate As: Other e. 109 or 64. I have also tried fioranotile-com. 157. For more information about configuring SMTP Connectors, see the following articles . First confirm that you can connect to that folder from some other computer, using the same user specification and address. Quick Scan (Scan to PDF/Scan to Email/Scan to Folder) Scanning using TWAIN/WIA 6 Default Setting (System Menu) Default Setting (System Menu) Operation Method System Menu Settings. My client used Okta two factor authentication for Office365. Home > Kyocera Error > Kyocera Error 3101 Kyocera Error 3101. In the User Jobs section, click on the System radio button for the SMTP Login credentials applied to email jobs sent from the machine’s touch interface. ) The rest of this article explains how these technologies work, and how EOP uses them to check inbound email. com with ports 587 and 25. Locate the Network link on the right, and click on it. This authentication is configured as part of the SMTP Connector which is created for outbound email delivery from the Exchange Server to Mimecast. The only conne … read more I give up, I cant figure this one out. Open a new private window or clear your cache to see the new image. documents to yourself from a KYOCERA MFP. E023 3102 Error: Server Response. I only have 1 computer and do not have a shared network or a server. All sites have Kyocera copiers except for one that has a Recoh. Reduces error: By integrating with existing user authentication systems, users don’t have to input their email address manually. Scan-to-Email is disabled, printing and all other machine services (if installed) are unaffected. If all goes well, you’ll receive an “OK” message. Updated firmware on the HP MFP, old version was 20160921, new version 20201022 Scan to Folder via SMB from Kyocera MFD/MFP to Windows 10 by Kyocera (pdf) and link 2. Close. If you are still having trouble with this, please contact Comcast to determine which set of settings will work with your imager for Outgoing SMTP. *Note – On color copiers, if you push the color key, it still scans in color. Staff are able to scan directly to their email accounts from any staff WBS Kyocera Multifunction device. After deploying ISA they are no longer able to. Scan to email – Scan to email is a feature that allows you to scan a document on the Xerox MFP and send it as an email attachment to an email address. Each kyocera is also using a different sending address (ex. So try using smtp. Make sure the Default Gateway and other information is correct. I am using Scan to Email (E-mail server) function to send a scanned document directly to an E-mail address. 92. Fax Communication Error: A relay command from a command station failed because a telephone number was not registered in the relay station was specified. SIMPLY SCAN FROM YOUR MFP DIRECTLY INTO YOUR MAILBOX Overview. com first before using the actual IP address. The SMTP server is configured to not require authentication. I checked the STMP server authentication box My company has just migrated over to Office 365 and I can't get the scan to email to work. Email authentication verifies that email messages from a sender (for example, laura@contoso. It is only used to make initial connection and authentication when the Scan to Email is selected. note: The printer must be connected to a network, and the Scan to Email feature must be set up by a network administrator before it can be used. Option 2: Direct Send option: This option is a little raw and doesn’t need any kind of authentication. 177. - Administrator is now able to define the allowed email domains in the destination settings of the application. I give up, I cant figure this one out. Just use authentication as it’s reliable. It all started when I configured the SMTP settings for the scanner to use G-Suite to send emails using the following article – “ Send email from a printer, scanner, or app Configuring GW MFPs for SMTP Authentication Page 8 of 19 4. E023 They rely on windows peer-to-peer networking to deliver the files to the computer, and that is notoriously flakey. profile. 3102 Error: Server Response. Main office and 3 remote offices. Test the MFP with another email server. Any hel Each kyocera is also using a different sending address (ex. Kept getting authentication error, no 2FA enabled. Edit Admin email address under the system settings to match an alias on Office 365 licensed mailbox being used to authenticate relay. Re: C8055 - scan to email test successful but cannot login to smtp server at UI. 1. All of them have the exact same configuration, what could be causing this? Thanks, Vic We have 6 WorkCentre 5225 copiers, one 5745 and one 7428. With a simple two step installation process, one download to the MFP and one to your PC, network scanning couldn't be easier. Usually this is the same as your email address, however some SMTP servers require a different set of credentials that are separate from those used to receive email. How to Add Email Address to Kyocera Command Center. 5- Turned off email RX (POP) Sent test email from Konica and it worked. Set Networking Port to 587. all of them are using the same email address and settings to scan to ‘Enable’ Authentication. Settings I've entered in are as follows: SMTP server:smtp. 13. 233. I need some help with scanning mail with GMAIL. Adjustment and Maintenance Administrator ID. Check your internet connection and try again. User Name and Password: Office 365 User Name and Password f. com Port: 25 Authentication: SSL Username and password details have also been entered. Question - Solved. 4) Verify that authentication passed for each target host. It works as expected and test e-mails are received properly. After clicking Submit, scan to email was working once again. A gateway is needed to connect to an Tested this connector with another scan-to-email device (a Kyocera MFP) as well as with a direct connection via Putty and manually typed SMTP commands. mail. The sender email address _must_ be mailbox enabled. (For example, make sure the SMTP/POP authentication enable/disable settings are the same on the server and on the client. Created Date: 10/22/2013 10:58:20 AM Copytech’s Guide to setting up Scan-to-Email Office 365 on Kyocera MFDs Step 4 Now choose “Function Network Settings >Email” from the menu Enter “smtp. But never gotten it to send and email. To verify your existing SMTP server settings: Open your email client program (Outlook Express, Outlook, Eudora or Windows Mail) This message will appear when your Authentication Setting is not correct. To correct this error, you need to know from your email provider what type of authentication, if any, is required by their mail server. That public IP may have changed. This limit can not be increased. PNG Only. Next enter your email server details, make sure to enter an email address for the machine to use. To do so: If you have previously set up a one-touch key for your account press that and jump to step 8. (if your email server requires authentication) ‘Login Account Name’ _____ (This can be the key operators email address login name or any email address that can authenticate on your email server. 54 - Support of the Soft Numeric Keypad - We have added a setting that a job will automatically send or canceled, when in the continuous scan mode the user adds no new document during a scan process. protection. On the Web Services tab, in the Webpage field, click the web address to open the Kyocera management console. com) it works. Users can also have their own accounts. For example, to turn ON SMTP Authentication in Mozilla Thunderbird, Open Thunderbird, go to Tools -> Account Settings -> Outgoing Server (SMTP) Select the outgoing server by clicking on it, then click the Edit button. The service certificate settings are incorrect. I can use the gmail smtp and it will test ok. Tip - Run the Authentication Report to view the authentication status (Passed or Failed). I have verified all steps above. By default the Kyocera ships not using SSL, so if you need to use security (SSL), click on the link on the page “Select On for the SSL setting to use SMTP Security. Under Security and Authentication, check the “username and password” option. Be sure to enter appropriate Authentication credentials (valid username/password). For more information and pricing, please contact the Les Olson Company IT department at 801-413-2106. I am going to try a 47 page document that would not scan to my email earlier. Hide the user from the login screen by editing your registry, and creating a DWORD (32-bit) with the same key (name Note: Not all Lexmark multi-function printers support e-mail authentication. remusrigo. If that doesn't work, there is an issue in the Time/date/DNS/Gateway or Proxy settings outside of the Email stuff. As part of a learning exercise, I've been trying to setup a printer to use Scan to Email, via Gmail's SMTP server. Press the left/right arrows to select Send Email. I used it a few weeks ago and it worked fine. com), port (465), I loaded the site certificate in the machine (for Internet Explorer), and I made sure that the username and password for authentication are correct. This user account name, the Name set in the MFP’s Top Page, and the Device Name in Network Settings should all be the same. 7 months ago. After a few hours or a day it goes back to normal. Use SMTP Auth, username: authenticatedaccount@ourdomain. DNS issues? Please remember to click “Mark as Answer Set up receive connector, on authentication tab. ) Printers and Scanners Networking Email Protocols 10 Comments 1 Solution 42211 Views Last Modified: 1/7/2016 2 printers (Taskalfa 5501i and Taskalpha 4551ci) are giving the same errors trying to scan to email. gmail. Fill in your email account username and click Ok. Gmail : Go to Allowing less secure apps to access your account (in English), and then follow the on-screen instructions. Fax Communication Error: A relay command failed because the destination unit (relay station) had no relay broadcast capability. Enter the recipient's email address using Direct Input or Address from the screen. The setup of printers or copiers for scan to email may require trying a few different options for it to work successfully. I am getting a 2202 error code, about 4 in 5 times when the 'SMTP Server Timeout' is set to Mail Server Settings: 1. As far as Outgoing scanning to email (SMTP) is concerned, Port 587 or 465 with SSL seems to work in many cases. Checking the settings. Additional information. Make sure that: - 'Username' and 'Password' in Authentication Setting is correct. Enter the Gmail email address in the Login Name field. (I have the smtp set up) A … read more Authentication issues or failures occur when you try to use a network drive that's mapped to a SharePoint library. Increases efficiency: simplifying and speeding up the process of scanning and emailing documents to yourself. On the left hand toolbar, click Configuration. office365. I entered in a name for the sender and an email address. Click ‘SMTP Authentication’ (at top of System Basic screen). If the Username is part of a domain, please input the username in one of the following styles: user@domain or domain\user. ‘Enable’ Authentication. Another odd one, but it was on O365 on a Ricoh. My issue is with the POP settings. Click submit. Increases efficiency: Simplifying and speeding up the process of scanning and emailing documents to yourself. Since this machine supports S/MIME and SSL/TLS encryption, and POP before SMTP authentication, security can be assured. The protocol is not initialized. Archived. SMTP info entered and I get an OK result when I hit Test. 11. SIMPLY SCAN FROM YOUR MFP DIRECTLY INTO YOUR MAILBOX Code. Contact the System Administrator to check the SMTP server. co m). Still, always tells me "Authentication Failed" when sending a Scan-to-email. • Check the SMTP server. I just connected at my new location and I can print and fax but I can not scan to email. Support for TLS 1. To scan multiple pages (more than 5) to your email address, you must use the Kyocera copier software instead of the Papercut software for the time being. com) are legitimate and come from expected sources for that email domain (for example, contoso. Crossposted by. I will run destination test and will get either authentication error, failure to write or a successful test with out making any changes. Changing the settings (at the machine): The settings may be changed on an "as needed" basis. Our 7775 won't work - citing inability to connect to the SMTP server. Domain name: mydomain. Alternate Sender Address c. 3 SMTP Authentication via WIM After entering Administrator mode via the steps outlined in section 4. Check to make sure that the destination email address was entered correctly. • Wait a minute and try again. (if your email server requires authentication) 15. See this as an example: Can no longer scan to email using GMAIL SMTP settings due to authentication errors CE-01 THE NETWORK CARD IS NOT INSTALLED, OR IS BROKEN CE-02 THE SPECIFIED MAIL SERVER OR FTP SERVER IS NOT FOUND - Server access denied. I have used smpt. I have selected my email from the address book and I am now ready to send. ) Scan to email Office 365 - Kyocera Printer. Locate the name and email forms and fill them in accordingly. Follow the steps below to access and configure the SMTP settings. 2 is as follows: Scan to E-mail White Paper 4. 125. Mimecast therefore requires authentication from the sending mail server to ensure that the connection is validated. Please advise , we have smtp scanning on a Kyocera scanner with same credentials and it works, what can I configure in order for the scan to mail to work on my HP Color LaserJet MFP M477fnw Scan to Folder via SMB from Kyocera MFD/MFP to Windows 10 by Kyocera (pdf) and link 2. Make sure to push the Black and White key If i test to (Scan@365domain. I have entered details as can be seen. Click Scan to Email Setup. when I click on the smptn config test, it just times out. com SSL/TLS Enable SMTP Authentication Enable Technician: Richard , Customer Service replied 6 years ago ok, there is there also a section to enter in the Gmail account so it can send using it as it needs to sign in. Right-click the Kyocera printer icon and select Properties, then switch to the Web Services tab. See your email account provider for more information. If this is your first visit, be sure to check out the FAQ by clicking the link above. Enter or confirm the correct SMTP server and SMTP port information. Resolution. Ended up being the password. Click here”. I have been trying for a few days to use it and I keep getting a message that says: The printer was unable to connect to the server. You would want to set up this if you Printer only scan to email within your office 365 organisation. 100. By the way, about the server information of outlook/hotmail account, you could get them from this link: POP, IMAP, and SMTP settings for Outlook. After selecting the desired email destination to scan to, select Get the latest in reliable and eco-friendly MFPs and printers, as well as business applications and technology to support any business or home office workspace. I replaced all the IP addre Scan to email has stopped working. There are only 2 possible causes. Scanning And Sending An Email. New in SmartScan 1. There are quite a few conditions that could cause Authentication Failed: The user name is incorrect. 3) Launch a scan. Scan to email has stopped working. Check the settings. Is 2 factor authentication on? If you know the password you are putting in is correct, you might have 2 factor authentication and might have to create an app password. Kyocera has been dedicated to helping organisations put knowledge to work to drive change for more than 30 years. 5. 15-320 A connection problem was detected with the SMTP server during a scan-to-Email operation. • Verify the self certificate of the device. The most common culprits for Scan To Email issue. Email servers are sometimes set to reject mail if it does not have all the header information needed such as sender name. 3. If using an SMTP hostname instead of an IP address, the device needs an external DNS to resolve the hostname. Pick the security settings you want Tested this connector with another scan-to-email device (a Kyocera MFP) as well as with a direct connection via Putty and manually typed SMTP commands. How to access email setup . 4803 Failed to establish the SSL session. Enter a display name that will appear on the printer's control panel to identify this email profile. SMTP Security: STARTTLS . SMTP servers and their authentication processes 4-1 Background Scan to Email authentication-related fields: SMTP username: The name used to login to the SMTP server during the authentication process. The downside to me entering the IP address is that if the IP changes, our scan to email will probably go back down until I update to the new IP address. This document assumes that an email account has been configured and tested usin g the same authentication information that will be used on the scan profile. To use GMAIL to send email on newer (TaskAlfa era) devices- in SMTP settings page in Command Center, SMTP Server= smtp. outlook. E-Mail Settings a. Enter your email address and press OK. When setting this up I am faced with the screen below. A gateway is needed to connect to an After repeatedly asking Kyocera for Linux scanner drivers (or even just the code from the original Windows/Mac ones in order to adapt it) for the old printer/scanner I own (Kyocera FS1118-MFP Ecosys to be precise), I ended up giving the scan-to-email function another go. Incorrect DNS Settings 2. Hi all, I am troubleshooting a scan to email issue on a Kyocera KM-4050. Changing the Administrator ID 7 FAX Operations Before Using the Fax Machine. 2. Welcome! About the "scan to email" feature you mentioned, you could check the link @DSPatrick provided above, it gives a detailed explanation about that feature. In a browser, such as Internet Explorer or Firefox, enter the IP address of the unit in the Address Bar. To add more contacts, simply click the Add Contact link and fill in the fields. When it is off it is using the username and password you setup for the SMTP server. all of them are using the same email address and settings to scan to I have a Kyocera KM-3050 that I am trying to configure the email settings. Click on the SMTP Authentication tab. I was told by Kyocera Tech support that the older Kyocera machines do not support the correct encryption service that gmail uses (TLS or SSL I don't remember which). Here are a few tips we recommend trying and some settings that are worth double-checking if you're encountering issues. 6. Correct the certificates in the Security Settings via the CCRX. You can also get away with not using an Office365 license for the copier scanner account, by creating a shared mailbox called scanner and Printers and Scanners Networking Email Protocols 10 Comments 1 Solution 42211 Views Last Modified: 1/7/2016 2 printers (Taskalfa 5501i and Taskalpha 4551ci) are giving the same errors trying to scan to email. Test Once the machine comes back to life you’ll be able to re-access the settings page and “TEST” the connection. Make sure you have the latest firmware. Now important step on network tab under remote servers, Add the internal subnet or individual ip of the printers and devices that you want to be able to send email through exchange. Load the document (s) face up into the DADF or place a single document face down on the document glass. Under the Authentication Options section of destination setup, the "Use MFP authentication credentials" is selected; however, no authentication or authentication template is established on the MFP. If they want you to be able to scan-to-Email on their network environment they have to give you an E-mail client that supports it, such as Outlook, Windows Live Mail, Thunderbirtd, etc, and also handle the integration of a Proxy Mail Relay server or subscription to an external Mail Relay service company and then set you up. ) Click ‘Yes’ for If you turned on two-step authentication, you must create an application password for the scan to email feature to access to your email account. Scan to folder will work fine for a few days and then just stop for most users. The printer in question is a Kyocera Exosys M2535dn. There is no fix for this. I enter the settings (see screenshot), hit Test and get Transmit Go to the MFP and under the scan to SMB enter the IP and path to the folder, enter the ID and password for the computer. It is scan to email thing and not scan to folder so there is no question of user id and password ***** the folder Technician: Ameen Khan , Computer Technician replied 2 years ago WHEN YOU DO SCAN TO EMAIL - DEPENDING ON HOW ITS CONFIGURED - THE SMTP AUTHENTICATION PASSWORD ***** ***** THE EMAIL ACCOUNT CONFIGURED Next enter your email server details, make sure to enter an email address for the machine to use. Scanning Multiple Pages on the Kyocera Copiers To scan, sign in to the copier by either swiping your badge or manually typing in your district username and password. com but certain models may Recently bought a Lexmark MX410de multifunction printer. Enter the correct user ID/password for authentication at [Advance] in COMMAND CENTER. Save time: Expedites the process of emailing scanned documents to yourself from a KYOCERA MFP. smtp2go. Press Scan To Email from the home screen. Authentication: On d. I used the necessary parameters: server (smtp. level 2. You may have to register before you can post: click the register link above to proceed. com (74. Checked TLS. And Change from Dual Stack to IPv4. Authentication is ON and set it as On Device. Common Settings. Hope this can be helpful. Have a better picture? Update the product image. ) 16. com and corpback-kyocera@domain. 2204 The E-mail size exceeds the acceptable send data capacity. You can also get away with not using an Office365 license for the copier scanner account, by creating a shared mailbox called scanner and E-mail TX (SMTP) Enable Scan to Email Enable SMTP Server Address smtp. You may have to perform a scan-to-pc if this is the case. com) Checked the box for password change and enter the password that I originally setup for such account. Untick all except "exchange authentication" and "TLS", on permission tab untick all except anonymous. Here are a few items I have run into over the years setting up Ricoh Scan to Email: PROBLEM 1: 2FA. Hide the user from the login screen by editing your registry, and creating a DWORD (32-bit) with the same key (name Hello, My company has many Xerox WC's (different models) all set up to scan to email. 6. Click Outgoing Email Profile, click New, and then enter the email address you intend to use with this profile. Click Submit 6. I have 4 sites. This will mainly help with color scanning and can dramatically reduce the file size. And if it still won't work, do this. When the management console opens, type printer credentials to access the printer settings. SMTP Authentication and TLS protocol are required for your printer to scan and email the result to your corporate intended recipients. com.

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